We will use all reasonable endeavours to dispatch products on the agreed dispatch date, to the address provided at the time of order. We may at any time notify you of delays in the dispatch or delivery of products, and may, at our discretion, amend the dispatch or delivery dates accordingly. Under no circumstances shall time be considered of the essence in relation to dispatch or delivery of products.
You will be responsible for all delivery costs and charges.
You must notify us of late delivery or non-delivery before close of business on the working day immediately following the scheduled delivery date, failing which the product will be deemed received at the date and time scheduled.
All payments processed in UK Pounds.
Unless credit terms have been agreed by Visual Resources Ltd, all goods must be paid for at the time of order.
If credit terms have been granted, payment can be made by cheque, BACS or credit card and all invoices are due within 30 days, from the date shown on the invoice. An invoice is sent out with every delivery, and it is the responsibility of the person placing the order to ensure that the invoice is processed and paid by the due date. If payment is not received within 30 days, Visual Resources Ltd retains the right under the Payment to Small Firms Act 1998 to add a surcharge equivalent to the current Bank Interest Rate plus a further 5% to the invoice total.
Our Company offers a preview and free advice service to ensure that our clients purchase the right products for their training needs. Products ordered from Visual Resources Ltd may only be returned after purchase if they are either defective or incomplete, and returns must be notified to Visual Resources Ltd in writing within 24 hours of receipt by the customer and returned to Visual Resources Ltd within 7 days.
As we are an agent of training films, we are only able to sell our products to companies in the United Kingdom.
The customer shall:
The customer shall not:
While all care is taken to ensure that all content on this website is correct, complete, relevant and true, errors may occur. On being alerted of or discovering an error, Visual Resources Ltd will take steps to correct all information that is either, incorrect, incomplete, irrelevant or untrue.
In particular, any typographical, clerical or other error or omission related to product information, prices or special offers shall be subject to correction without any liability on the part of Visual Resources Ltd, who will make every effort to supply the products as described and at the prices shown. However, notwithstanding any prices or special offers posted on this website, the price payable for the products that you order shall be the price governing at the date of delivery. We apologise for any inconvenience an error may cause. We can not, however, always offer you any product or service at the advertised price in the event of an error.
Visual Resources Ltd reserves the right at any time to revise its prices without notice.
All orders for Products are subject to availability. Visual Resources Ltd acceptance of your Order does not signify availability of the Products.
The full name of our company is Visual Resources Ltd. We are registered with company’s house in England & Wales under registration number 06132584. Our registered address is 17 Frith Road London E11 4EX. Our phone number is 0845 652 1397.
You can contact us by email at info@visualresources.co.uk